Frequently Asked Questions
Every question we get asked at consultation — answered honestly, with our actual recommendations, not generic industry copy.
Getting started
How much do hair extensions cost in London?
Hair extensions in London typically cost £180–£1,100 depending on method and volume. Tape-ins: £250–£550. Keratin bonds: £400–£1,100. See our full pricing page.
How do I book a consultation with Mădălina & Cornelia?
WhatsApp us or call. We're available 7 days a week, 9am–9pm. Consultations are free.
Do you offer free consultations?
Yes, every new client starts with a free 15–20 minute consultation, either in person at our Dagenham studio or remotely via WhatsApp with photos.
How long is a consultation?
15–20 minutes in person. Remote WhatsApp consultations can be quicker — just send 3–4 photos of your hair (front, sides, back) and we can recommend a method and guide price.
Where are you based?
Our studio is in Dagenham, RM8 3JX. Easy parking, 15 minutes from Barking, 20 minutes from Romford.
Do you do mobile appointments (come to my home)?
Not currently. All fittings happen at our Dagenham studio where we have proper lighting and equipment for consistent results.
Methods compared
What's the difference between keratin bonds and tape-ins?
Keratin bonds are individual strands heat-fused to your hair; tape-ins are pre-taped wefts applied close to the root. Different methods for different hair types and lifestyles — we help you choose at your free consultation.
Which method is best for fine hair?
Keratin bonds — small individual bonds are less visible on fine hair and distribute weight evenly.
Which method lasts longest?
Keratin bonds last 3–6 months before refit. Tape-ins are maintained every 6–8 weeks but the hair itself can be reused for 9–12 months.
Which method is best for short hair?
Keratin bonds work for shorter hair because each bond is so small. Tape-ins require enough hair to hide the panels.
Can I switch from tape-ins to keratin bonds?
Yes, after your hair recovers from the previous method (4–8 weeks). We assess at consultation.
What are nano ring extensions?
Nano rings are similar to tape-ins — small wefts attached with a tiny ring rather than adhesive. We don't currently fit nano rings but can refer you to a specialist.
What's a half head vs full head?
A half head covers the back and sides (good for volume and subtle length). A full head covers the entire head including the top and crown (best for major length changes).
Keratin Bond
How long do keratin bond extensions last?
Keratin bond extensions typically last 9 - 18 months with proper aftercare. We recommend a maintenance appointment every 3 months to keep them looking their best and to protect your natural hair.
Can I colour my hair with bonds in?
We recommend colouring before application. After that, your stylist can colour your natural hair without touching the bonds.
Are keratin bonds visible?
When correctly applied and matched, bonds are very small and discreet — most people cannot tell you have them.
How do I maintain keratin bonds?
Brush from mid-lengths down, use sulphate-free products, avoid heavy oils near the bonds, and book maintenance as advised.
Tape-In
How long do tape-in extensions last?
Tape-in extensions need moving up every 6–8 weeks as your natural hair grows. The wefts themselves are reusable for up to 3 applications with proper care, making them a cost-effective long-term option.
Can tape-ins be reused?
Yes — we remove, re-tape, and reapply the same hair each maintenance visit. Quality hair can last through several refits.
Are tape-ins heavy?
No. Modern tape-ins are very lightweight and lie flat against the head, making them comfortable for everyday wear.
Can I shower with tape-ins?
Yes, but avoid conditioner on the bonds and brush gently from mid-lengths down. We give full aftercare at your appointment.
Aftercare & longevity
What aftercare do I need to follow?
We recommend sulphate-free shampoo, a leave-in conditioner, and a heat protectant before styling. Brush gently from roots to tips using a loop brush, and avoid applying oils or conditioners directly to the bonds or tape attachments.
How do I wash hair with extensions?
Every 2–3 days with sulphate-free shampoo. Avoid conditioner near the bonds or tape panels. We give you a written aftercare guide at your appointment.
Can I swim with extensions?
Yes, rinse with fresh water immediately after swimming, and use a leave-in conditioner from mid-lengths down.
Can I colour my hair with extensions in?
Your natural hair can be coloured. The extension hair cannot be lightened. For highlights, colour your natural hair before application.
How often do I need a maintenance appointment?
Tape-ins: every 6–8 weeks. Keratin bonds: removal and refit at 3–6 months. Don't leave it longer or the extensions can mat and damage your natural hair.
Safety & suitability
Will hair extensions damage my natural hair?
When applied and maintained by a certified specialist, no. The biggest cause of damage is poor application or skipping maintenance appointments — we assess your hair beforehand and won't fit if extensions aren't suitable.
Do you fit extensions for Afro-Caribbean hair?
Yes, but the method depends on your hair texture. Tape-ins can work well for tightly-coiled hair; we'll advise at consultation.
Can I get extensions during pregnancy?
Yes — many clients fit extensions during pregnancy for the confidence boost. Tape-ins are usually preferred because they're easier to remove quickly if needed.
Can I get extensions if I have a sensitive scalp?
Possibly. Tape-ins are usually gentler on sensitive scalps. We'll assess at consultation.
What's the minimum natural hair length for extensions?
Ideally 4 inches (10cm) — enough to attach bonds or tape without showing the join. Shorter hair can sometimes work with keratin bonds.
Pricing
How much do hair extensions cost?
Prices vary depending on the method, the amount of hair needed, and the length you're going for. Keratin bonds start from £350 and tape-ins from £250. We provide a detailed quote during your free consultation after assessing your hair.
Why don't you publish exact prices online?
We do — see the price table on our prices page. Final pricing depends on the specific hair, length, and volume you need, so we give you a personalised quote at your free consultation. The ranges listed are realistic for typical fittings.
Do you charge for consultation?
No, consultations are free and take 15–20 minutes. If you want to bring photos via WhatsApp first, we can give you a guide price remotely.
Do you offer payment plans?
No, we don not offer payments plans.
Do you charge for travel?
No — your quote includes everything. The only extras are hair products we recommend for aftercare (optional).
What's included in the price?
Hair, application, full aftercare guidance, and a written aftercare sheet. Maintenance appointments are quoted separately.
Occasions
How long before my wedding should I get extensions?
For keratin bonds, 4–6 weeks before (gives you time to wash, style, and get a trial). For tape-ins, 1–2 weeks before.
Do you do extensions for prom or graduation?
Yes, many of our clients are 16–25 booking for prom, graduation, 21st birthdays. Tape-ins are popular for one-off events.
Can extensions be removed after one event?
Yes — both methods can be professionally removed within 24–48 hours if needed. Tape-ins are quickest to remove.
General
Will extensions damage my natural hair?
When applied correctly and cared for properly, extensions should not damage your natural hair. We carry out a thorough hair health assessment before every application and will always advise against extensions if your hair isn't in a suitable condition.
Do I need a consultation before my appointment?
Yes, we always start with a free consultation to assess your hair type, discuss your goals, and recommend the best extension method. This ensures we get the colour match and application just right.
Are Mădălina and Cornelia sisters?
Yes, biological sisters. They run Sisters' Hair Extensions together.
How long have you been fitting extensions?
Mădălina has been fitting extensions professionally for over 8 years, with formal training in keratin bond and tape-in techniques. Cornelia joined the practice 5 years ago.
Do you both fit every client?
We split consultations and fittings based on the method — Mădălina focuses on keratin bonds, Cornelia on tape-ins. We share the consultation step so you meet both of us.